Roberts Auction Services
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Frequently Asked Questions

We've compiled a list of the questions most commonly asked by our clients as they begin the auction process. If you don't find the answer(s) you're looking for here, please contact us. We're happy to help!         CLICK ON A QUESTION TO GO TO THE ANSWER

What can be sold at auctions?   What if I have an item that I want to set a minimum price for?
How do I know if I have enough items for an auction?   What is your commission?
When should I have my auction?   Do you auction firearms?
How far in advance should I schedule a date for my auction?   Do you buy item(s) or estates?
Does my auction sale have to be at my site?   Do you offer pick-up/delivery?
How long does it take to prepare for an auction?   What do I need to do if I want to drop off my items?
How much money do I have to pay in advance to get my auction started?   What items do you not take?
When do I get paid?   What items do best at auction?
Do I have to take care of the items that don't sell at the auction?   What sets you apart from other auction companies?
Do I have to guarantee the items that I sell?    
 
CLICK  link to question list  TO GO BACK TO THE QUESTION LIST

Questions
  Answers
back to question list What can be sold at auctions?   Anything and everything. Don't throw anything away without consulting us first!
back to question list How do I know if I have enough items for an auction?   Contact us for a free, no obligation consultation. If you do not have enough items for a full auction, we may be able to combine your items with another auction.
back to question list When should I have my auction?   Any time is a good time for an auction. We offer solutions for all types of weather.
back to question list How far in advance should I schedule a date for my auction?   It's best to reserve your date as soon as possible as choice dates fill up quickly.
back to question list Does my auction sale have to be at my site?   Not necessarily. We'll check with your local ordinances to see if an auction can be held at your location. If not, we can offer other solutions.
back to question list How long does it take to prepare for an auction?   We prefer to have paperwork finalized and acquire your items at least four weeks prior to your auction.
back to question list How much money do I have to pay in advance to get my auction started?   There are no upfront fees for most auctions. Any fees, expenses, and commissions are deducted out of the proceeds of the auction.
back to question list  When do I get paid?   In most cases, a detailed printout of the auction sales and the proceeds check are available 10 days after the auction. We also offer same day settlement.
back to question list Do I have to take care of the items that don't sell at the auction?   Most items will sell. We can make arrangements to ensure that all items are sold at auction.
back to question list Do I have to guarantee the items that I sell?   No, most items are sold "As Is" with no guarantees; however, background information on an item is appreciated.
back to question list What if I have an item that I want to set a minimum price for?   While we generally like to sell absolute (to the highest bid), we can set a reserve price on some items to be sold at the seller's discretion.
back to question list What is your commission?   Every auction is unique. After inspecting your you items and determining how competitive they are, we are able to discuss a commission rate and expenses for your auction. Commission rates are different for onsite vs in-house auctions.
back to question list Do you auction firearms?   We are a federal firearms dealer (FFL), which enables us to legally sell firearms at auction. We perform all the required paper work.
back to question list Do you buy item(s) or estates?   We buy single items, complete estates or collections.
back to question list Do you offer pick-up/delivery?   We offer both pick-up and delivery service. The charge is $50 per hour with a miniumum charge of $15.
back to question list What do I need to do if I want to drop off my items?   Call to schedule a drop-off time. Items should be clean (without tags or stickers) and photo ready. Advise us of any important information that may add to the value of the item(s). We don't return containers, so bring your items in containers that you do not want. If items need cleaning, stickers or tags removed or repairs, you will be charged at the rate of $25 per hour with a one hour minimum.
back to question list What items do you not take?   Unless they are part of a complete estate auction, we do not take:
    Note: Some exceptions may apply.  
  • Clothes and shoes
  • Everyday dishes
  • Vintage exercise equipment (will take newer)
  • Sewing machines (except Singer featherweights)
  • Plain glass
  • Mattresses and bedding
  • Framed art with broken glass
  • Broken furniture
  • Dirty or feces-soiled items
  • Old TVs, VCRs and cassette players
  • Golf clubs
  • Broken items
  • Mildew/moldy items
  • Junk
back to question list What items do best at auction?
 
  • Furniture
  • Quality pottery and high-end glass
  • Cast iron items
  • Toys
  • Coins
  • Antiques
  • Collectibles
  • Flat screen TVs
  • Clocks
  • Banks
  • Marbles
  • Signs
  • Jewelry
  • Native American artifacts
  • Military items
  • Washers and dryers
  • ATVs and motorcycles
  • Cars and trucks
  • Trailers
  • Snowmobiles
  • Tools and power equipment
  • Farm equipment
  • RVs and boats
  • Guns and ammo
  • Knives and swords
  • Real estate
back to question list What sets you apart from other auction companies?   Our committment to integrity, honesty and personal service; our extensive advertising, including photos; and we are a full-time auction service with our own clean, modern auction facility.
           
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